COURSE BOOKINGS AND PAYMENT POLICY
All applications must be accompanied by payment in full of the appropriate course fee.
1. Late Payment Policy
1.1 Full payment for any our after school courses must be received by week 3 (in relation to the course start date each half term). If no payment is received by week 3 you will incur a late payment penalty fee totalling £20. For courses that are payable weekly a late payment penalty fee will be incurred following two consecutive weeks of non payment this will also total £20.
1.2 Full payment for any of our Holiday Courses must be received by the penultimate day of the week your child is attending if no payment is received by this day you will incur a late payment penalty fee totalling £20.
2. Refund policy
2.1 You may cancel your booking without any charge within 7 working days of you placing your order provided the course has not already started.
2.2 For cancellations made in accordance with condition 1 a full refund is available subject to a £5 administration charge. Please note that a booking can be transferred to another eligible person or course without charge.
2.3 All courses, activities, venues and travel arrangements are subject to change according to weather, venue availability, a satisfactory level of participants or other factors beyond our control. As such, we may cancel or change any courses, should this be necessary for these reasons. If we do have to cancel a course we will offer an alternative course (if available and suitable) or a full refund but we shall not have any other liability to you.
2.4 You are responsible for arranging and paying for suitable insurance to cover any injury or illness to the participant as, unfortunately, we cannot provide a refund under these circumstances..
2.5 For the avoidance of doubt, no refund is permitted for participant’s failure to attend the course or if the participant is unable to obtain any necessary travel visas.
2.6 Health & Fitness: You must ensure that the participant is physically fit and able to participate in the sporting activities and accordingly you accept all risks resulting from participation in the course.
2.7 Health & Fitness: We may require additional information depending on the medical information supplied to us by you before we can accept your booking.
2.8 Health & Fitness: In the event that the participant needs medical attention during any course you agree that we may provide and/or arrange for any appropriate and necessary treatment.
3.1 We do not accept responsibility for any death, personal injury or loss of or damage to property other than to the extent that it results from our gross negligence or willful misconduct.
3.2 The cost of any damage caused by you or any participant you have booked on the course to any property or facilities will be passed on to you.
4.1 The safety and wellbeing of all participants attending our courses is our primary concern. We therefore reserve the right to remove from our courses, without refund, any participant who is found bullying, behaving in a way that may be a danger to others or who is generally disruptive. If the child is removed from our course it is your responsibility to organise and pay for any travel, accommodation or other expenses incurred.
4.2 Places on all courses are limited. They will be allocated on a first come, first served basis for eligible participants. Our website sets out further details on the specific requirements for each course.
4.3 You are responsible for arranging and paying for the participant’s return travel to the course venue.
4.4 Your child place on the course will be secured at the time of booking and you will only hear from us if your child has not got a place on the course.
4.5 You hereby grant us with the indefinite worldwide right, without the need for approval or compensation, to use the participant’s name, photograph, video or film portrayal, image, likeness, interview, voice or sound in any media whatsoever for the purpose of advertising, promotional or commercial purposes.
4.6 We do not allow any external party to use video or other filming or recording equipment on courses and accordingly neither you nor the participant may record or attempt to record (whether permanently or transiently) or transmit moving images or voices of anyone at the course. You may take still photographs at times indicated by us within the program schedule, provided that they are only used for private purposes.
4.7 Neither you nor the participant shall disclose or use any aspect of our course for commercial purposes.
4.8 If you are not the participant’s parent or guardian, you confirm that you have made such parent or guardian fully aware of this booking and of these terms and conditions (and that they have agreed to them).
These terms and conditions and your booking shall be governed by and interpreted in accordance with the laws of England and Wales and shall be subject to the exclusive jurisdiction of the English courts.